Difficulty Viewing Module Video/Audio
If you are having a problem with opening video/audio please try these steps -
If you already have Flash installed, please uninstall it, install again and enable it
For all the main 'browsers' see here - https://www.thewindowsclub.com/enable-adobe-flash-player
Clearing your 'cache'
For all the main 'browsers' see here - https://www.refreshyourcache.com/en/home/